Shipping details

I take great care in delivering my hand-painted silk scarves and silk paintings across New Zealand. Whether you are living locally or visiting on an overseas cruise holiday, every delicate item is carefully packaged to reach you safely.

Frequently asked questions about shipping

Here you will find everything you need to know about delivery times, packaging, domestic postage, direct port deliveries for cruise ship passengers, and my international shipping policy.

Where do you deliver your silk pieces?

I provide tracked delivery throughout New Zealand, as well as direct hand deliveries to cruise ship passengers arriving at designated New Zealand ports.

Can I arrange international delivery overseas?

Due to high international postage rates from New Zealand, worldwide shipping is not offered by default. However, if you are happy to cover the international postal fees, I can arrange and discuss shipping directly with you.

How will my silk scarf be packaged?
Pure silk is a delicate natural fibre, so each scarf is first gently wrapped in soft tissue paper, placed into an individual gift box, and sealed securely inside a waterproof mailer.

How are original silk paintings protected for transport?
Silk paintings are securely sandwiched between sturdy, rigid cardboard sheets to keep them flat and prevent bending or creasing, then sealed inside a waterproof envelope for safe transit.

How long will my order take to arrive?
Delivery times depend on domestic courier services such as Aramex and NZ Post, but your package will arrive within 10 working days anywhere in New Zealand.

Can I track my delivery?
Yes, all standard parcels within New Zealand are sent with tracked delivery so you can follow the progress of your order right to your doorstep or port.

Can I receive my parcel directly at my cruise ship port?
Yes, special delivery arrangements can be made to meet cruise ship travellers at specific New Zealand ports of call. Please get in touch ahead of time to coordinate arrival dates and ship schedules.

What happens if my item arrives damaged?

My protective wrapping ensures pieces arrive in pristine condition. In the rare event an accident occurs in transit, please contact me immediately and we will discuss available options with you to resolve the issue.

Take home a piece of New Zealand

Explore our unique collections inspired by native flora, birds, and breathtaking landscapes, and find a timeless silk keepsake to treasure.